On Saying Please – Part 2 Summary – The Bus Conductor Class 12 English | Maharashtra Board
🚌 Have You Ever Met a Cheerful Bus Conductor?
Think about a bus journey.
Some conductors are rude and impatient, while others greet passengers with a smile, speak politely, and make everyone feel comfortable.
Which conductor would you prefer?
Of course, everyone likes a polite and friendly conductor.
This is exactly the message that A. G. Gardiner explains in the second part of the essay.
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📝 Summary – The Bus Conductor
After explaining the incident of the liftman, the author introduces another example—a bus conductor.
Unlike the liftman, the bus conductor is always cheerful, patient, and polite. Every day he meets hundreds of passengers, yet he never loses his temper.
He treats every passenger with respect, speaks gently, and performs his duties sincerely. Even when passengers are impatient or make mistakes, he remains calm and helpful.
The author admires the conductor because he understands that courtesy is more valuable than authority. His polite behaviour creates a pleasant atmosphere inside the bus and makes passengers feel respected.
According to the author, such people are the real builders of a happy society. They spread kindness through their words and actions without expecting anything in return.
The bus conductor teaches us that good manners do not require money or special education. They simply require a kind heart and respect for others.
🌟 What Does the Author Want to Teach Us?
The author wants us to understand that:
- A polite person is respected everywhere.
- Courtesy makes everyday life happier.
- Small acts of kindness leave a lasting impression.
- Good manners are a sign of a person's character.
- We should remain calm and respectful even in difficult situations.
📚 Important Words
Word| Meaning
Cheerful| Happy and positive
Courtesy| Polite behaviour
Patient| Calm and able to wait
Respect| Showing honour to others
Sincere| Honest and genuine
⭐ Key Points for Revision
✅ The bus conductor is polite, cheerful, and patient.
✅ He treats every passenger with respect.
✅ Courtesy creates a friendly atmosphere.
✅ Good manners make society peaceful and pleasant.
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💭 Life Lesson
A smile, a "Please," or a "Thank you" may seem like small words, but they have the power to brighten someone's day.
True greatness is shown not by power or wealth but by kindness and courtesy.
📢 Coming Next
In Part 3, we will learn:
- Why the author compares courtesy to lubricating oil
- Theme of the essay
- Moral
- Important exam points
Homework
Question for You:
Have you ever met a teacher, bus conductor, shopkeeper, or stranger whose polite behaviour made your day better? Share your experience in the comments.
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